Withdrawal rejected with 'not confirmed in time' status

Withdrawing assets from Exscudo Exchange fails, withdrawal status of the transaction changes from REGISTERED to REJECTED, while Info section states that Withdrawal operation was not confirmed in time .


Every withdrawal operation for the sake of securing Exscudo Exchange accounts needs to be confirmed via e-mail. The info message therefore literally indicates that the operation was not confirmed and got rejected by timeout. The time period to confirm a transaction is 1 hour.

Here is how the confirmation e-mail message looks like:

You have to click the outlined link to confirm the transaction.

Confirmation e-mail message not received

If you have never received the confirmation e-mail messages, have a look at Exscudo e-mail messages not received article. The most common reasons are described in sections Filtered as SPAM, and Blocked by firewall.