Residential address verification


This article is a part of series of dedicated articles, and provides a detailed insight on the residential address verification for both Exscudo Exchange and Channels app accounts.

Summary

This KYC verification is carried out by in-house security officers. This procedure requires the user to send a copy or a photo of a supported proof-of-residence document.

The process is similar for both Exscudo Exchange and Channels app.

Supported documents

There is a great variety of documents that can be accepted as a proof of residence. Typically, these are:

  • Utility bills (energy provider-, water-, or gas bills);
  • Telecommunication bills (cable TV-, Internet-, or landline telephone bills);
  • Bank statements;
  • Residence cards.

Requirements

Whatever the document is, it shall meet the following criteria:

  1. Not older that 90 days;
  2. Composed on a form sheet of the issuing organization;
  3. Contains your full name;
  4. Contains your residential address;
  5. Contains your identifier in the system if the issuing organization (e.g. a contract/account number).

Process

The verification process is almost identical for both Exscudo Exchange and Channels app accounts.

  • To get verified, send a scanned copy or a photo of the proof-of-residence document that meets the above criteria to [email protected] from the mailbox associated with your account.
  • In-house security officers will review the document and either verify you with a respective notification, or reject your document and contact you to instruct you on how to achieve compliance with Exscudo verification policy.
  • When successfully completed, this KYC verification is indicated as completed in respective sections of Exscudo Exchange (Preferences Verification) and Channels app (Settings Personal data).

You can always check the status of KYC verifications, be redirected to respective KYC interfaces for further verification steps, and find otehr useful links in these sections.