Residential address verification
This article is a part of series of dedicated articles, and provides a detailed insight on the residential address verification for both Exscudo Exchange and Channels app accounts.
This KYC verification is carried out by in-house security officers. This procedure requires the user to send a copy or a photo of a supported proof-of-residence document.
The process is similar for both Exscudo Exchange and Channels app.
There is a great variety of documents that can be accepted as a proof of residence. Typically, these are:
- Utility bills (energy provider-, water-, or gas bills);
- Telecommunication bills (cable TV-, Internet-, or landline telephone bills);
- Bank statements;
- Residence cards.
Whatever the document is, it shall meet the following criteria:
- Not older that 90 days;
- Composed on a form sheet of the issuing organization;
- Contains your full name;
- Contains your residential address;
- Contains your identifier in the system if the issuing organization (e.g. a contract/account number).
The verification process is almost identical for both Exscudo Exchange and Channels app accounts.
- To get verified, send a scanned copy or a photo of the proof-of-residence document that meets the above criteria to [email protected] from the mailbox associated with your account.
- In-house security officers will review the document and either verify you with a respective notification, or reject your document and contact you to instruct you on how to achieve compliance with Exscudo verification policy.
- When successfully completed, this KYC verification is indicated as completed in respective sections of Exscudo Exchange (Preferences → Verification) and Channels app (Settings → Personal data).
You can always check the status of KYC verifications, be redirected to respective KYC interfaces for further verification steps, and find other useful links in these sections.